How do I know what type of waste goes into each bin?
Please see our Recycling Tips to find out more about what types of waste goes into each bin.
What time should I present my bin for collection?
All bins should be presented for collection the night before. Crews cannot enter private property to empty bins.
What happens my service at Christmas/New Year?
We try to keep to our schedule but because of the number of bank holidays, you should contact our office for details of changes in the week leading up to the holiday or check your local press.
What happens if my bin falls into the truck?
We will replace the bin free of charge. However if the bin is over the average weight and the bin falls into the truck due to being too heavy the bin will be replaced at a cost price.
What happens if my bin is burnt or stolen?
We will replace your bin at a cost price.